FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I connect an External Telephone?
- 3My FAX/MFC will not Dial. Why?
- 4I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 5What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 6Can I confirm that the FAX was sent correctly?
- 7How does the "FAX/TEL" Mode work?
- 8How do I improve the copy or fax quality?
- 9What does "NG" on the Transmission Verification Report mean?
- 10Can I connect my External Answering Device in another room and still receive faxes?
- 11How can I clear the "PAPER JAM" error message?
- 12Can I print from or scan to Android™ Smartphone?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14What is Distinctive Ring and how do I program it?
- 15Why are my sent faxes always received with a black vertical line down the page?
- 16My Brother machine has no power.
- 17I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 18How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 19How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 20How do I print the received faxes that are stored in memory? (Fax Storage)
- 21How do I program the date and time?
- 22Vertical streaks appear in my copies.
- 23"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 24I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 25Why can't I copy or send? All the keys just beep 3 times.
- 26I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 27Can I print a report that will show a listing of faxes I sent and received?
- 28Set up an answering machine (TAD) to work on the same line as the fax.
- 29What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 30I am experiencing problems sending a fax, what can I do?
- 31Can I reduce the size of a received fax on this machine?
- 32How do I know which receive mode to select?
- 33Do I need a telephone line to send and receive faxes with my Brother machine?
- 34When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 35When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?