FAQs & Troubleshooting
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35 Results
- 1How does the "FAX/TEL" Mode work?
- 2What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 3My FAX/MFC will not Dial. Why?
- 4How can I clear the "PAPER JAM" error message?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6How do I connect an External Telephone?
- 7What does "NG" on the Transmission Verification Report mean?
- 8What is Distinctive Ring and how do I program it?
- 9Can I confirm that the FAX was sent correctly?
- 10I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 11Can I connect my External Answering Device in another room and still receive faxes?
- 12How do I improve the copy or fax quality?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Can I reduce the size of a received fax on this machine?
- 15Can I print from or scan to Android™ Smartphone?
- 16"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 17I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 18I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 19Do I need a telephone line to send and receive faxes with my Brother machine?
- 20What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 21How do I know which receive mode to select?
- 22I am experiencing problems sending a fax, what can I do?
- 23When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 24Set up an answering machine (TAD) to work on the same line as the fax.
- 25How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 26Vertical streaks appear in my copies.
- 27My Brother machine has no power.
- 28How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 29I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 30Why can't I copy or send? All the keys just beep 3 times.
- 31Can I print a report that will show a listing of faxes I sent and received?
- 32How do I print the received faxes that are stored in memory? (Fax Storage)
- 33How do I program the date and time?
- 34When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 35Why are my sent faxes always received with a black vertical line down the page?