FAQs & Troubleshooting
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37 Results
- 1My FAX/MFC will not Dial. Why?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3What is Distinctive Ring and how do I program it?
- 4I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 5How can I clear the "PAPER JAM" error message?
- 6Can I confirm that the FAX was sent correctly?
- 7How does the "FAX/TEL" Mode work?
- 8What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 9Can I reduce the size of a received fax on this machine?
- 10Can I connect my External Answering Device in another room and still receive faxes?
- 11How do I connect an External Telephone?
- 12How do I improve the copy or fax quality?
- 13What does "MACHINE ERROR XX" mean?
- 14I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 15Set up an answering machine (TAD) to work on the same line as the fax.
- 16How to clear "Cooling Down" Error?
- 17How do I program the date and time?
- 18What does "COMM.ERROR" on the LCD display mean?
- 19Vertical streaks appear in my copies.
- 20Can I print from or scan to Android™ Smartphone?
- 21Why can't I copy or send? All the keys just beep 3 times.
- 22Do I need a telephone line to send and receive faxes with my Brother machine?
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 25Can I print a report that will show a listing of faxes I sent and received?
- 26How do I know which receive mode to select?
- 27I am experiencing problems sending a fax, what can I do?
- 28When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 29My Brother machine has no power.
- 30I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 31How do I print the received faxes that are stored in memory? (Fax Storage)
- 32Why are my sent faxes always received with a black vertical line down the page?
- 33When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 34How can I clear the "Check Document " error message?
- 35What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 36I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 37How do I replace the ribbon?