FAQs & Troubleshooting
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37 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I connect my External Answering Device in another room and still receive faxes?
- 3What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 4How does the "FAX/TEL" Mode work?
- 5Can I confirm that the FAX was sent correctly?
- 6How can I clear the "PAPER JAM" error message?
- 7What is Distinctive Ring and how do I program it?
- 8I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 9How do I improve the copy or fax quality?
- 10My FAX/MFC will not Dial. Why?
- 11How do I connect an External Telephone?
- 12How do I know which receive mode to select?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14How do I program the date and time?
- 15Can I reduce the size of a received fax on this machine?
- 16How can I clear the "Check Document " error message?
- 17What does "COMM.ERROR" on the LCD display mean?
- 18Vertical streaks appear in my copies.
- 19Do I need a telephone line to send and receive faxes with my Brother machine?
- 20How to clear "Cooling Down" Error?
- 21I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 22Can I print from or scan to Android™ Smartphone?
- 23Set up an answering machine (TAD) to work on the same line as the fax.
- 24What does "MACHINE ERROR XX" mean?
- 25What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 26I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 27Why are my sent faxes always received with a black vertical line down the page?
- 28When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 29My Brother machine has no power.
- 30Why can't I copy or send? All the keys just beep 3 times.
- 31I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 32How do I replace the ribbon?
- 33I am experiencing problems sending a fax, what can I do?
- 34When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 35How do I print the received faxes that are stored in memory? (Fax Storage)
- 36I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 37Can I print a report that will show a listing of faxes I sent and received?