FAQs & Troubleshooting
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152 Results
- 110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 327/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 401/06/2023Delete print jobs from the print queue.
- 516/05/2023I cannot print from my computer via USB.
- 627/03/2023Change the printer driver settings (Windows/macOS)
- 727/03/2023The printer status is Offline or Paused.
- 815/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 919/12/2022Can third party ink be used to refill the ink cartridges?
- 1013/12/2022How to identify your Operating System (OS).
- 1116/11/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1215/11/2022Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 1307/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1431/10/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1517/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 1612/09/2022Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 1706/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 1809/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1920/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 2009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2120/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2201/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2317/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2410/11/2021Open the Control Panel (For Windows)
- 2512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2630/09/2021Uninstall the drivers (Windows)
- 2719/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 2816/07/2020Cannot print after a Windows 10 update (June 2020)
- 2906/07/2020What driver package format is supported by my Linux distribution?
- 3006/01/2020When I print images, the quality is not good (Linux)
- 3103/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 3203/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3327/11/2019Print command (LPR) (Linux)
- 3427/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3529/10/2019Pre-Required Procedures (Linux)
- 3629/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3729/10/2019Large characters are printed incorrectly. (Linux)
- 3829/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 3923/10/2019To install the printer driver easily using a tool. (Linux)
- 4014/06/2019Windows 10 Support Information
- 4112/06/2019Uninstall printer drivers (Linux)
- 4230/01/2019Print command (cupswrapper) (Linux)
- 4329/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 4424/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 4524/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 4624/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4724/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4824/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 4920/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 5017/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).