FAQs & Troubleshooting
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48 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 3Load Documents
- 4Load Non-standard Size Document
- 5Load Standard Size Document
- 6Document Jam
- 7(Video) Calibrate Your Brother Machine
- 8Reset Your Brother Machine
- 9How to identify your Operating System (OS).
- 10Load a Plastic Card
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Scanning and Other Problems
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14What driver package format is supported by my Linux distribution?
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16(Video) Clean the Scanner and Rollers
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18I do not have or lost the black and white calibration sheet.
- 19I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 20Set Up the Brother Machine Using Remote Setup (Mac)
- 21Install your Brother machine's software from Full Driver Package. (Windows)
- 22Acceptable Documents
- 23Update the Driver or Firmware for your Brother machine
- 24What is Remote Setup?
- 25Uninstall the Brother Software and Drivers (Windows)
- 26Configure the Scan to Email Feature (Linux)
- 27Open the Control Panel (For Windows)
- 28I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 29Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 30Change the General Settings Using Remote Setup
- 31Set Up the Brother Machine Using Remote Setup (Windows)
- 32Important points for specifying the scan area (Linux)
- 33Calibrate Your Brother Machine
- 34Uninstall the drivers. (macOS 13 or greater)
- 35Check the Serial Number
- 36Scan using XSane or GIMP (Linux)
- 37Change the brscan5 scan settings using XSane (Linux)
- 38Uninstall the scanner driver. (Linux)
- 39Uninstall Scan-key-tool. (Linux)
- 40Clean the Scanner and Rollers
- 41Scan a document longer than 37.5 cm (14.76 inches).
- 42Check the firmware version.
- 43Command List of brscan. (Linux)
- 44Where can I download Brother iPrint&Scan application for Mac?
- 45Printing/ Scanning with a mobile device
- 46Uninstall the drivers. (macOS 10.14 - macOS 12)
- 47Error and Maintenance Indications
- 48Delete a network scanner entry. (Linux)