FAQs & Troubleshooting
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184 Results
- 1Other Problems
- 2(Video) Load A4/Letter papers
- 3Refill Ink
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Install the Brother iPrint&Scan application (for mobile device)
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9(Video) Fill the ink tanks
- 10(Video) Set up your Brother machine
- 11Printer Jam or Paper Jam
- 12Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 13Document Jam
- 14(Video) How to Email Print
- 15What driver package format is supported by my Linux distribution?
- 16(Video) Load Envelopes
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Ink Low
- 19Set up your Brother machine on a wireless network (Windows/macOS)
- 20Reset Your Machine
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22The printer status is Offline or Paused.
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24Clean the Print Head from Your Brother Machine
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26Print using only the black ink tank when the Color tanks have run out.
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 29Change the printer driver settings (Windows)
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31What is Brother iPrint&Scan?
- 32Paper Size Mismatch / Size Mismatch
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 35I cannot print on a wireless (Wi-Fi) network (Mac)
- 36Check the Print Alignment from Your Brother Machine
- 37Improve poor print quality.
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40How to identify your Operating System (OS).
- 41I cannot print full-page photos or images using Email Print.
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43Check the Print Quality
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45Add your Brother machine with AirPrint (macOS)
- 46I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Change the Print Options to Improve Your Print Results
- 49Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 50Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.