FAQs & Troubleshooting
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235 Results
- 1Refill Ink
- 2(Video) Load A4/Letter paper
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 6Paper Jam
- 7One or more of my colors are not printing (blank).
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10(Video) Fill the ink tanks
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Loading paper in the manual feed slot.
- 13Document Jam
- 14Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 15(Video) Unpack your Brother machine
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17The printer status is Offline or Paused.
- 18Load envelopes
- 19Wireless setup is requesting a WPS PIN to complete the setup
- 20High Temperature
- 21I cannot print using my Brother machine on a wireless network (Mac)
- 22The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 23When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 24Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 25What driver package format is supported by my Linux distribution?
- 26Print as a Poster (Windows®)
- 27(Video) Set up your Brother machine
- 28(Video) Load an Envelope (Manual Feed Slot)
- 29Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 30Print using only the black ink tank when the Color tanks have run out.
- 31Add your Brother machine with AirPrint (macOS)
- 32How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 33Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 34How to identify your Operating System (OS).
- 35Unable to Print XX
- 36Ink Low
- 37Copy an ID Card
- 38Brother iPrint&Scan cannot find my Brother machine (macOS)
- 39Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 42Delete print jobs from the print queue.
- 43I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 44Printing/ Scanning with a mobile device
- 45What is Brother iPrint&Scan?
- 46Ink Box Full / InkBox Full
- 47Cannot print after a Windows 10 update (June 2020)
- 48Set up a Brother machine and your mobile device on a wireless network
- 49Correct the Paper Feed to Clear Vertical Lines
- 50Check the Print Quality