FAQs & Troubleshooting
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236 Results
- 1Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Print as a Poster (Windows®)
- 4(Video) Load A4/Letter paper
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Document Jam
- 11Ink Low
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14(Video) Update the Driver or Firmware for your Brother machine
- 15A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 16What is Brother iPrint&Scan?
- 17Loading paper in the manual feed slot.
- 18No Paper / No Paper Fed
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20Load envelopes
- 21(Video) Set up your Brother machine
- 22Correct the Paper Feed to Clear Vertical Lines
- 23Copy an ID Card
- 24Brother iPrint&Scan cannot find my Brother machine (macOS)
- 25Scan multiple pages into one file instead of each scan being saved as a separate file.
- 26Refill Ink
- 27Set up a Brother machine and your mobile device on a wireless network
- 28Printing is slow or printed images are too dark (Windows)
- 29Change the Print Setting Options When Having Printing Problems
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32What driver package format is supported by my Linux distribution?
- 33Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 34Paper Jam
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38(Video) Load an Envelope (Manual Feed Slot)
- 39The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 40Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 41Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 42High Temperature
- 43My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 44Paper Size Mismatch / Size Mismatch
- 45Print using only the black ink tank when the Color tanks have run out.
- 46I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 47How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 48Check the Print Alignment from Your Brother Machine
- 49Check the Print Quality
- 50(Video) Fill the ink tanks