FAQs & Troubleshooting
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227 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6(Video) Fill the ink tanks
- 7What is Brother iPrint&Scan?
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Refill Ink
- 10Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12I cannot print on a wireless (Wi-Fi) network (Windows)
- 13(Video) Unpack your Brother machine
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Print using only the black ink tank when the Color tanks have run out.
- 16The printer status is Offline or Paused.
- 17Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Brother iPrint&Scan cannot find my Brother machine (macOS)
- 20(Video) Load an Envelope (Manual Feed Slot)
- 21Paper Jam
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Print as a Poster (Windows®)
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Ink Box Full / InkBox Full
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31(Video) Connect telephone line and power cords
- 32Check the Print Quality
- 33Paper Size Mismatch / Size Mismatch
- 34What is AirPrint?
- 35Ink Low
- 36Cover is Open
- 37Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 38Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 39Where is the USB/Ethernet port on the machine?
- 40Improve poor print quality.
- 41What is the default password for my Brother machine?
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44Load envelopes
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Loading paper in the manual feed slot.
- 47When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50My Brother machine could not be found over the network when I installed drivers on my computer.