FAQs & Troubleshooting
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229 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 2(Video) Load A4/Letter paper
- 3(Video) Fill the ink tanks
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5Paper Jam
- 6Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8(Video) Connect the cords
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Refill Ink
- 12What is Brother iPrint&Scan?
- 13I still receive the error message "Paper Jam" after I removed the jammed paper.
- 14When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 15(Video) Load an Envelope
- 16A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18How to identify your Operating System (OS).
- 19Ink Box Full / InkBox Full
- 20Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 21(Video) Unpack your Brother machine
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Unable to Print XX
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 30Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 31When I print, the pages are smudged with ink.
- 32Improve poor print quality.
- 33Load envelopes
- 34Cover is Open
- 35What is the recommended paper?
- 36(Video) Set up your Brother machine
- 37Scan from the Brother iPrint&Scan application using Windows Phone.
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 40Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 41Change the printer driver settings (Windows/macOS)
- 42I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 43I cannot make borderless prints.
- 44Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 45How do I know which side up my photo paper should be in the tray?
- 46Ink Low
- 47Scan and save a document in PDF format for Windows (Scan to File)
- 48Print using only the black ink tank when the Color tanks have run out.
- 49When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 50I cannot print using my Brother machine on a wireless network (Windows)