FAQs & Troubleshooting
Popular |
229 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4(Video) Connect the cords
- 5Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8Can I print from or scan to Android™ Smartphone?
- 9(Video) Unpack your Brother machine
- 10(Video) Fill the ink tanks
- 11The scanner cover support has come off. (With Video Instructions)
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15(Video) Load an Envelope
- 16Paper Jam
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19What is the recommended paper?
- 20I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 21I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 22Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 23I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 24The printer status is Offline or Paused.
- 25Refill Ink
- 26Load envelopes
- 27(Video) Set up your Brother machine
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29How do I know which side up my photo paper should be in the tray?
- 30I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 31Ink Box Full / InkBox Full
- 32One or more of my colors are not printing (blank).
- 33I still receive the error message "Paper Jam" after I removed the jammed paper.
- 34What is Brother iPrint&Scan?
- 35Load paper in the paper tray
- 36Change the printer driver settings (Windows/macOS)
- 37Ink Low
- 38I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 39I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 42The edge of glossy paper is smudged.
- 43Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 44I can print but cannot scan via network. (For Windows)
- 45Print using only the black ink tank when the Color tanks have run out.
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 48Scan from the Brother iPrint&Scan application using Windows Phone.
- 49Delete print jobs from the print queue.
- 50I cannot find some option in the Printing preferences. (For Windows)