FAQs & Troubleshooting
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171 Results
- 1(Video) Load A4/Letter papers
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3What driver package format is supported by my Linux distribution?
- 4Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5Printer Jam or Paper Jam
- 6Paper is Jammed Inside the Machine
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Install the Brother iPrint&Scan application (for mobile device)
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 12(Video) How to Email Print
- 13(Video) When I print photos, the color quality is not good.
- 14Reset Your Machine
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16(Video) Fill the ink tanks
- 17(Video) Load Envelopes
- 18What is Brother iPrint&Scan?
- 19Load Paper in the Manual Feed Slot
- 20Print Unable XX
- 21Can third party ink be used to refill the ink tanks?
- 22Refill Ink
- 23Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 24I cannot print full-page photos or images using Email Print.
- 25I cannot print on a wireless (Wi-Fi) network (Mac)
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27Protect your Brother machine against unauthorised access over the network
- 28(Video) Copy an ID Card
- 29Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 30I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 31(Video) Set up your Brother machine
- 32I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34Delete a network scanner entry. (Linux)
- 35Update the Driver or Firmware for your Brother machine
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37Check the Print Quality
- 38Load Documents on the Scanner Glass
- 39Install PaperPort™ 12SE / 14SE (Windows)
- 40Delete print jobs from the print queue.
- 41Printing/ Scanning with a mobile device
- 42Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 43One or more of my colors are not printing (blank).
- 44When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 45Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 46I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48Cannot print after a Windows 10 update (June 2020)
- 49Check the ink level and then press [Stop]
- 50Command List of brscan. (Linux)