FAQs & Troubleshooting
![]() |
Popular |
129 Results
- 1(Video) When I print photos, the color quality is not good.
- 2Paper is Jammed Inside the Machine
- 3I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 4Other Problems
- 5I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7(Video) Load Envelopes
- 8Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 9Large characters are printed incorrectly. (Linux)
- 10I cannot select the file to print in Brother iPrint&Scan (Mac)
- 11I installed scan-key-tool, but it does not work. (Linux)
- 12Change the Print Options to Improve Your Print Results
- 13Load Documents on the Scanner Glass
- 14(Video) Fill the ink tanks
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 17What driver package format is supported by my Linux distribution?
- 18Scan using XSane or GIMP (Linux)
- 19Cannot print after a Windows 10 update (June 2020)
- 20Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 21(Video) Change the Copy Shortcut button settings
- 22Error and Maintenance LED Indications
- 23Important points for specifying the scan area (Linux)
- 24I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 25To install the printer driver easily using a tool. (Linux)
- 26Update the Driver or Firmware for your Brother machine
- 27Check the firmware version.
- 28Delete print jobs from the print queue.
- 29Open the Control Panel (For Windows)
- 30How to identify your Operating System (OS).
- 31Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 32High Temperature
- 33I cannot print from my computer via USB.
- 34Change the printer driver settings (Windows)
- 35Print Unable XX
- 36Can third party ink be used to refill the ink tanks?
- 37Set the Date and Time
- 38What is the recommended paper?
- 39Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 40Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 41I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 42The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 43When I print images, the quality is not good (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Uninstall the scanner driver. (Linux)
- 46How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Set the Machine to Power Off Automatically
- 50Install the built-in drivers (For Windows 8 and Windows 10)