FAQs & Troubleshooting
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283 Results
- 1(Video) Replace the Toner Cartridge
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Replace the Drum Unit
- 7Scan Using Secure Function Lock 3.0
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Adjust color settings by using the custom setting in the printer driver
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Where can I download Brother iPrint&Scan application for Mac?
- 13What is Brother iPrint&Scan?
- 14The printer status is Offline or Paused.
- 15I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 16Replace the Waste Toner Box
- 17Paper is Jammed in the Back of the Machine
- 18Load Paper in the Paper Tray
- 19Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21Scan multiple pages into one file instead of each scan being saved as a separate file.
- 22Paper is Jammed Inside the Machine
- 23Replace Fuser
- 24Enable the Brother machine's network interface.
- 25I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 26Printing/ Scanning with a mobile device
- 27Document Jam
- 28Drum !
- 29How to identify your Operating System (OS).
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31Print as a Poster (Windows)
- 32My Brother machine could not be found over the network when I installed drivers on my computer.
- 33Paper is Jammed in the Manual Feed Slot
- 34What is the default password for my Brother machine?
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36What is the recommended paper?
- 37Print the Network Configuration Report
- 38Add your Brother machine with AirPrint (macOS)
- 39(Video) Connect telephone line and power cords
- 40(Video) Load an Envelope (Manual Feed Slot)
- 41Toner Low
- 42Reset Your Brother Machine
- 43I cannot print on a wireless (Wi-Fi) network (Windows)
- 44What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 47Load and Print on Envelopes in the Manual Feed Slot
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 49Load and Print Paper in the Manual Feed Slot
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)