FAQs & Troubleshooting
Latest |
99 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 207/06/2024Update the Driver or Firmware for your Brother machine (Windows only)
- 305/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 431/05/2024I cannot print from my computer via USB.
- 529/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 628/05/2024What is Toner Continue Mode?
- 728/05/2024Toner Low or Prepare New Toner Cartridge
- 828/05/2024Drum End Soon
- 923/05/2024Clean the Scanner *
- 1023/05/2024Reset the Drum Counter *
- 1123/05/2024Clean the Drum Unit *
- 1223/05/2024Clean the Corona Wire *
- 1323/05/2024Replace the Drum Unit *
- 1423/05/2024Replace the Toner Cartridge *
- 1523/05/2024Paper is Jammed in the 2-sided Tray *
- 1623/05/2024Paper is Jammed in the Back of the Machine *
- 1723/05/2024Paper is Jammed inside the Machine *
- 1823/05/2024Paper is Jammed in the Paper Tray *
- 1908/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 2008/02/2024(Video) Paper is Jammed inside the Machine
- 2108/02/2024(Video) Paper is Jammed in the Back of the Machine
- 2208/02/2024(Video) Paper is Jammed in the Output Paper Tray
- 2308/02/2024(Video) Paper is Jammed in the Paper Tray
- 2431/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2529/09/2023(Video) Load an Envelope (Manual Feed Slot)
- 2629/09/2023Ghosting images
- 2722/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2822/09/2023Poor fixing
- 2907/09/2023Wrong Toner or Wrong Toner Cartridge
- 3007/09/2023Media Type Mismatch or Media Mismatch
- 3107/09/2023Cannot Scan ##
- 3207/09/2023Self-Diagnostic
- 3306/09/2023Toner Ended
- 3406/09/2023Manual Feed
- 3505/09/2023(Video) Set up your Brother machine
- 3604/09/2023Size Error DX or Size Error 2-sided
- 3731/08/2023What is the recommended paper?
- 3823/08/2023Out of Memory
- 3910/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4026/07/2023Cannot Detect
- 4120/07/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4220/07/2023Toner specks
- 4320/07/2023Lines across the page
- 4420/07/2023Black lines down the page
- 4506/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4606/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4701/06/2023Delete print jobs from the print queue.
- 4827/03/2023Change the printer driver settings (Windows)
- 4927/03/2023"Offline" appears on the Status Monitor. (Windows)
- 5019/12/2022Can I use non-Brother or third party supplies with the Brother machine?