FAQs & Troubleshooting
Latest |
290 Results
- 105/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 228/05/2024What is Toner Continue Mode?
- 328/05/2024Toner Low or Prepare New Toner Cartridge
- 428/05/2024Drum End Soon
- 522/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 621/05/2024(Video) Save Scanned Data to a Folder as a PDF File
- 729/03/2024(Video) Cannot Detect
- 829/03/2024(Video) 2-sided Disable or 2-sided Disabled
- 929/03/2024(Video) Manual Feed
- 1029/02/2024(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 1129/02/2024(Video) Enlarge or Reduce Copied Images
- 1229/02/2024(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 1329/02/2024(Video) Clean the Drum Unit Using Drum Dot Print
- 1429/02/2024(Video) Load Paper in the Paper Tray
- 1529/02/2024(Video) Reset Your Brother Machine
- 1629/02/2024(Video) Change the Language on the LCD
- 1729/02/2024(Video) Reset the Network Settings to the Factory Settings
- 1829/02/2024(Video) Print the Network Configuration Report
- 1929/02/2024(Video) Enable the Brother machine's network interface.
- 2029/02/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2129/02/2024(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2229/02/2024(Video) Set up your Brother machine on a wireless network.
- 2329/02/2024(Video) Set up a Brother machine and your mobile device on a wireless network
- 2414/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 2514/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2631/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2710/01/2024What is the default password for my Brother machine?
- 2804/01/2024(Video) Replace the Toner Cartridge
- 2904/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 3004/01/2024(Video) Load A4/Letter paper
- 3104/01/2024(Video) Connect telephone line and power cords
- 3204/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 3322/09/2023I cannot scan via network.
- 3425/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 3523/08/2023Out of Memory
- 3626/07/2023Media Type Mismatch or Media Mismatch
- 3729/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3827/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 3908/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4006/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4106/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4201/06/2023Print both sides of paper or a booklet automatically
- 4301/06/2023Add your Brother machine with AirPrint (macOS)
- 4401/06/2023Delete print jobs from the print queue.
- 4516/05/2023I cannot print from my computer via USB.
- 4626/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 4711/04/2023(Video) Paper is Jammed in the Output Paper Tray
- 4811/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 4911/04/2023(Video) Paper is Jammed in the Back of the Machine
- 5011/04/2023(Video) Paper is Jammed inside the Machine