FAQs & Troubleshooting
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125 Results
- 1(Video) How to Email Print
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 5What is the Network Shared printing?
- 6Printer Jam or Paper Jam
- 7Protect your Brother machine against unauthorised access over the network
- 8Wrong Ink Color
- 9Can third party ink be used to refill the ink cartridges?
- 10The scanning speed is slow when scanning from my machine. (Windows)
- 11Wireless setup is requesting a WPS PIN to complete the setup
- 12Ink Low
- 13Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Copy documents on A4 paper, and then cut the paper in half to A5 size automatically.
- 16Cannot print after a Windows 10 update (June 2020)
- 17Check the Print Alignment from Your Brother Machine
- 18Access Web Based Management
- 19Install the Brother Mobile Connect application (for mobile device)
- 20Download a file from the "Downloads" section and save it to Windows 8 computer.
- 21Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 22Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 23No Paper / No Paper Fed
- 24Print using only the black ink cartridge when the Color cartridges have run out.
- 25One or more of my colors are not printing (blank).
- 26Out of Memory
- 27I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 28I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30A security warning appears when accessing Web Based Management via HTTPS.
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32Delete a network scanner entry. (Linux)
- 33Set up your Brother machine on a wireless network (Windows/macOS)
- 34(Video) Set up your Brother machine
- 35Open the Status Monitor (Windows)
- 36Install Starter Ink
- 37The printer status is Offline or Paused.
- 38In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 39Print the Network Configuration Report
- 40What is the default password for my Brother machine?
- 41Check the remaining ink or toner level (Linux)
- 42The downloaded driver's name is different from my machine's name. (Linux)
- 43Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 44When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 45How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 46I am unable to print from a client PC to a printer on a print server. (Linux)
- 47I cannot print on a wireless (Wi-Fi) network (Windows)
- 48Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50My Brother machine could not be found over the network when I installed drivers on my computer.