FAQs & Troubleshooting
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180 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2(Video) Set up your Brother machine
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Other Problems
- 7Printer Jam or Paper Jam
- 8Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 9Change the paper size and paper type
- 10Print using only the black ink cartridge when the Color cartridges have run out.
- 11(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 12Brother iPrint&Scan cannot find my Brother machine (macOS)
- 13Load Documents on the Scanner Glass
- 14(Video) Scan to an Editable Text File Using OCR
- 15Access Web Based Management
- 16Install the Brother Mobile Connect application (for mobile device)
- 17How to identify your Operating System (OS).
- 18How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 19Tray not detected / Paper Tray #1 not detected
- 20Replace Ink
- 21(Video) Change the paper size and paper type
- 22Check the remaining ink or toner level (Linux)
- 23Install Starter Ink
- 24Cannot Detect
- 25Reset Your Machine
- 26(Video) Reset the Network Settings to Factory Settings
- 27Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 28I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 29Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 30Print the Network Configuration Report
- 31I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 32I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 33What driver package format is supported by my Linux distribution?
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35I cannot print on a wireless (Wi-Fi) network (Windows)
- 36Check the Print Alignment from Your Brother Machine
- 37(Video) Enable the Brother machine's network interface.
- 38Protect your Brother machine against unauthorised access over the network
- 39After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 40Delete print jobs from the print queue.
- 41No Paper / No Paper Fed
- 42Reset the Network Settings to Factory Settings
- 43What is the default password for my Brother machine?
- 44Error and Maintenance LED Indications
- 45Print the WLAN Report
- 46When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 47Add your Brother machine with AirPrint (macOS)
- 48I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 49Can I send a print job to multiple machine email addresses using Email Print?
- 50Cannot print after a Windows 10 update (June 2020)