FAQs & Troubleshooting
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240 Results
- 51Can third party ink be used to refill the ink cartridges?
- 52Where is the USB port on the machine?
- 53What is the BRAdmin Professional software used for?
- 54I cannot install Brother drivers on Debian 10 or later (Linux)
- 55When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 56I cannot find some option in the Printing preferences. (For Windows)
- 57Download a file from the "Downloads" section and save it to Windows 8 computer.
- 58I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 59Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 60Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 61When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 62One or more of my colors are not printing (blank).
- 63What is the recommended paper?
- 64Cannot print after a Windows 10 update (June 2020)
- 65Wireless setup is requesting a WPS PIN to complete the setup
- 66How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 67I cannot save a file downloaded from the Brother support website (For Windows)
- 68Scan from the Brother iPrint&Scan application using Windows Phone.
- 69Cannot Detect Ink Volume
- 70Unable to Print 7X
- 71When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 72Is my Brother machine compatible with Windows Vista?
- 73I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 74I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 75"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 76A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 77Install Starter Ink
- 78I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 79I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 80I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 81"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 82"Offline" appears on the Status Monitor.
- 83Printing/ Scanning with a mobile device
- 84The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 85Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 86Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 87Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 88Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 89My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 90Reset the network settings to the factory default.
- 91Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 92Large characters are printed incorrectly. (Linux)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94Open the Status Monitor
- 95Important points you need to confirm before configuring your Brother machine for a wireless network.
- 96I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 97I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 98The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 99Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 100Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?