FAQs & Troubleshooting
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159 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4(Video) Set up your Brother machine
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Replace Ink
- 8I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10What driver package format is supported by my Linux distribution?
- 11Install the Brother Mobile Connect application (for mobile device)
- 12Wrong Ink Color
- 13Can third party ink be used to refill the ink cartridges?
- 14(Video) How to Email Print
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Check the Print Alignment from Your Brother Machine
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18Cannot Detect
- 19Cover is Open
- 20The scanning speed is slow when scanning from my machine. (Windows)
- 21Add your Brother machine with AirPrint (macOS)
- 22I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 23Wireless setup is requesting a WPS PIN to complete the setup
- 24I cannot print on a wireless (Wi-Fi) network (Windows)
- 25Access Web Based Management
- 26Install Starter Ink
- 27Cannot Scan XX or Unable to Scan XX
- 28Change the printer driver settings (Windows)
- 29The printer status is Offline or Paused.
- 30Printer Jam or Paper Jam
- 31Reset the Network Settings to Factory Default
- 32I cannot print on a wireless (Wi-Fi) network (Mac)
- 33The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Low Temperature
- 36After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 37I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 38Check the remaining ink or toner level (Linux)
- 39How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 40Check the Print Quality
- 41Sleep
- 42Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 43Open the Control Panel (For Windows)
- 44Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 45When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 46Improve poor print quality.
- 47Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 48Large characters are printed incorrectly. (Linux)
- 49Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 50Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows