FAQs & Troubleshooting
Latest |
183 Results
- 5106/07/2020Scan using XSane or GIMP (Linux)
- 5206/07/2020Important points for specifying the scan area (Linux)
- 5306/07/2020What driver package format is supported by my Linux distribution?
- 5402/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5513/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 5606/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 5706/04/2020Delete a network scanner entry. (Linux)
- 5820/01/2020Ink Absorber Full
- 5906/01/2020When I print images, the quality is not good (Linux)
- 6006/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 6103/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 6203/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6327/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6430/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 6529/10/2019Large characters are printed incorrectly. (Linux)
- 6629/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 6723/10/2019To install the printer driver easily using a tool. (Linux)
- 6812/06/2019Uninstall printer drivers (Linux)
- 6929/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 7029/01/2019Command List of brscan. (Linux)
- 7129/01/2019Uninstall the scanner driver. (Linux)
- 7229/01/2019Uninstall Scan-key-tool. (Linux)
- 7324/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7424/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7524/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7624/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 7721/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7820/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 7927/11/2018When I make a copy the image or text is cut off.
- 8013/11/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 8113/11/2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 8209/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 8309/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 8408/11/2018Scan a document and e-mail it as an attachment. (For Windows)
- 8508/11/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 8608/11/2018Scan and save a document in PDF format for Windows (Scan to File)
- 8708/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 8817/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8903/09/2018Make a two-sided copy of an ID card.
- 9005/03/2018"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 9118/01/2018Check the firmware version.
- 9206/11/2017Install Starter Ink
- 9312/04/2017The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 9407/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9516/11/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 9615/07/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 9725/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9825/03/2016Windows 10 Support Information
- 9925/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10025/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.