FAQs & Troubleshooting
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192 Results
- 1(Video) Load A5 short edge/A4/Letter paper
- 2(Video) Load A5 long edge paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Jam Inside
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9(Video) Unpack your Brother machine
- 10Replace Toner
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Can I print from or scan to Android™ Smartphone?
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17What driver package format is supported by my Linux distribution?
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21(Video) Set up your Brother machine
- 22Replace Drum
- 23My Brother machine could not be found over the network when I installed drivers on my PC.
- 24Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 25Jam Tray
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Printing/ Scanning with a mobile device
- 28The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 29I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 30Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 31Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 32What is Toner Continue Mode?
- 33The printer status is Offline or Paused.
- 34Document Jam
- 35I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 36Load paper in the paper tray
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 39I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 40Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 41Unable to Scan / Scan Unable
- 42No Drum
- 43Toner Low
- 44When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 45Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 46Check the remaining ink or toner level (Linux)
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 50Print Unable or Print Unable XX