FAQs & Troubleshooting
Popular |
192 Results
- 1(Video) Load A5 short edge/A4/Letter paper
- 2(Video) Load A5 long edge paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Unpack your Brother machine
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8Jam Inside
- 9Replace Toner
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Can I print from or scan to Android™ Smartphone?
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18What driver package format is supported by my Linux distribution?
- 19When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 20(Video) Set up your Brother machine
- 21Replace Drum
- 22My Brother machine could not be found over the network when I installed drivers on my PC.
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 27Jam Tray
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Printing/ Scanning with a mobile device
- 31The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 32Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 33What is Toner Continue Mode?
- 34I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36The printer status is Offline or Paused.
- 37Document Jam
- 38Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 39Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 40Unable to Scan / Scan Unable
- 41No Drum
- 42Print Unable or Print Unable XX
- 43No Toner
- 44Toner Low
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 47What is Brother iPrint&Scan?
- 48Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 49The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 50Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.