FAQs & Troubleshooting
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194 Results
- 1(Video) Load A5 short edge/A4/Letter paper
- 2(Video) Load A5 long edge paper
- 3Jam Inside
- 4My Brother machine could not be found over the network when I installed drivers on my PC.
- 5Jam Tray
- 6Replace Drum
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Unpack your Brother machine
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 13Document Jam
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 16Replace Toner
- 17The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19(Video) Set up your Brother machine
- 20Print a web page from iPrint&Scan when using an Android™ mobile device.
- 21No Drum
- 22Print Unable or Print Unable XX
- 23I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 24Drum End Soon
- 25Turn the Toner Save mode on or off
- 26Fuser Error or Self-Diagnostic
- 27Out of Memory
- 28Enable the Brother machine's network interface.
- 29Cartridge Error
- 30The printer status is Offline or Paused.
- 31Drum !
- 32Black lines down the page
- 33Cannot print after a Windows 10 update (June 2020)
- 34Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 35Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 36I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 37Unable to Scan / Scan Unable
- 38TONER ENDED
- 39No Toner
- 40Toner Low
- 41Scan using XSane or GIMP (Linux)
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 44Load paper in the paper tray
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 47Can I print from or scan to Android™ Smartphone?
- 48Can I print from and scan to iPhone, iPod touch and iPad?
- 49Reset the network settings to the factory default
- 50What is the BRAdmin Professional software used for?