FAQs & Troubleshooting
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200 Results
- 124/03/2021My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 215/02/2021The printer status is Offline or Paused.
- 319/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 429/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 522/12/2020I cannot install Brother drivers on Debian 10 (Linux)
- 618/12/2020How to identify your Operating System (OS).
- 717/12/2020Uninstall the drivers. (Mac OS X 10.6 or greater)
- 815/10/2020Install Presto!® PageManager® onto Windows 10.
- 927/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 1016/07/2020Cannot print after a Windows 10 update (June 2020)
- 1108/07/2020Configure the Scan to Email Feature (Linux)
- 1208/07/2020Configure and use the Scan Key Tool (Linux)
- 1306/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 1406/07/2020Scan using XSane or GIMP (Linux)
- 1506/07/2020Important points for specifying the scan area (Linux)
- 1606/07/2020What driver package format is supported by my Linux distribution?
- 1713/05/2020Configure scan settings without administrator privileges (Linux)
- 1813/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 1913/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 2016/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 2106/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 2206/04/2020Delete a network scanner entry. (Linux)
- 2306/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 2426/02/2020Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2506/01/2020When I print images, the quality is not good (Linux)
- 2603/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 2703/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 2827/11/2019Print command (LPR) (Linux)
- 2927/11/2019Paper size settings are unavailable when I print from OpenOffice (Linux)
- 3027/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3129/10/2019Pre-Required Procedures (Linux)
- 3229/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3329/10/2019Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3429/10/2019Large characters are printed incorrectly. (Linux)
- 3529/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 3623/10/2019To install the printer driver easily using a tool. (Linux)
- 3714/06/2019Windows 10 Support Information
- 3814/06/2019Windows 8.1 Support Information
- 3914/06/2019Windows 8 Support Information
- 4014/06/2019Install the built-in drivers (For Windows 8 or later)
- 4112/06/2019Uninstall printer drivers (Linux)
- 4230/01/2019Print command (cupswrapper) (Linux)
- 4329/01/2019I'm using Fedora 28. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 4429/01/2019I installed scan-key-tool, but it does not work. (Linux)
- 4529/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 4629/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 4729/01/2019Command List of brscan. (Linux)
- 4829/01/2019Uninstall the scanner driver. (Linux)
- 4929/01/2019Uninstall Scan-key-tool. (Linux)
- 5029/01/2019How to Scan-to-XXXX. (XXXX is Scan-key-tool feature.) (Linux)