FAQs & Troubleshooting
Popular |
195 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3What driver package format is supported by my Linux distribution?
- 4How do I load 10 x 15 Glossy paper into my machine?
- 5How do I load paper?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Scan and save a document in PDF format (Scan to File)
- 8Change the printer driver settings (Windows/macOS)
- 9Pre-Required Procedures (Linux)
- 10Can I print from or scan to Android™ Smartphone?
- 11How do I know which side up my photo paper should be in the tray?
- 12Uninstall the scanner driver. (Linux)
- 13Delete print jobs from the print queue.
- 14How to identify your Operating System (OS).
- 15I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 16Is my Brother machine compatible with Windows Vista?
- 17Locate files scanned with ControlCenter2 (For Macintosh)
- 18When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 19I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 20Configure and use the Scan Key Tool (Linux)
- 21Install the built-in drivers (For Windows 8 and Windows 10)
- 22The edge of glossy paper is smudged.
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24The printer status is Offline or Paused.
- 25The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 26How do I clear Machine Error 46?
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 29Can I print using only the black ink cartridge when the Color cartridges have run out?
- 30When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 31Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 32Important points for specifying the scan area (Linux)
- 33Glossy Paper does not feed correctly. What can I do?
- 34How do I replace the Ink Cartridge?
- 35I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 36One or more of my colors are not printing (blank). What can I do?
- 37Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 38When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 39I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 40When I print images, the quality is not good (Linux)
- 41Uninstall printer drivers (Linux)
- 42Windows 10 Support Information
- 43How do I print envelopes?
- 44I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 45I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 46My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 47The downloaded driver's name is different from my machine's name. (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 50I installed scan-key-tool, but it does not work. (Linux)