FAQs & Troubleshooting
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90 Results
- 1Load Business Cards
- 2Your Scanner Cannot Be Detected on the Network During Installation
- 3Load Standard Size Documents
- 4What is Brother iPrint&Scan?
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Send an Email Securely
- 7Load Documents Longer than Standard Size
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Document Jam
- 10Wireless LAN Error Codes
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12How to identify your Operating System (OS).
- 13Reset the network settings to the factory default.
- 14If You Want to Check that Your Network Devices are Working Correctly
- 15Load Receipts, Clippings, Photos, and Other Documents
- 16Load Non-standard Size Documents
- 17Set up a Scan to Network Profile
- 18Load a Plastic Card
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Replace the Pick Up Roller
- 21Open the Control Panel (For Windows)
- 22What is the default password for my Brother machine?
- 23Wireless setup is requesting a WPS PIN to complete the setup
- 24Update the Driver or Firmware for your Brother machine
- 25Use TX Verification Mail
- 26Load Documents
- 27Scanning and Other Problems
- 28Reset the Usage Counters
- 29Enable the Brother machine's network interface.
- 30Acceptable Documents
- 31If You Cannot Complete the Wireless Network Setup Configuration
- 32Check Supplies Replacement Cycle
- 33Set a Login Password for Web Based Management
- 34Save Scanned Documents on Your Computer
- 35Set the Date and Time Using Web Based Management
- 36Send Scanned Data to an Email Server
- 37Check your machine's IP Address or Node Name
- 38My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40Secure Function Lock 3.0
- 41Clean the Scanner and Rollers
- 42Upload Scanned Data to an FTP Server
- 43Check the Serial Number
- 44Uninstall the Brother Software and Drivers (Windows)
- 45Set Up the Brother Machine Using Remote Setup (Windows®)
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47Open the "Scanners and Cameras" and Properties.
- 48Replace the Brake Roller
- 49Pre-Required Procedures (Linux)
- 50Scan a document using Brother iPrint&Scan. (Windows, macOS)