Open the "Scanners and Cameras" and Properties.

Configuring frequently-used scan settings on your computer.

Duplex (two-sided) scan

Scan a document in Windows 8 and Windows 10.

How to identify your Operating System (OS).

How can I scan and save documents to the Android™ mobile devices using my Brother machine?

Check the firmware version.

Configure the Scan to Email Feature (Linux)

Replace Roller

Replace Pad

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Scan documents longer than 14 inches (35.5 cm) using ControlCenter

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Uninstall the Brother Software and Drivers (Windows)

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

I cannot save a file downloaded from the Brother support website (For Windows)

I cannot install the Brother printer driver (macOS 10.15 or earlier)

Open the Control Panel (For Windows)

I cannot install Brother drivers on Debian 10 or later (Linux)

Install Presto!® PageManager® onto Windows 10.

Install PaperPort™ 12SE onto Windows 10.

Install Presto!® BizCard® onto Windows 10.

Scan using XSane or GIMP (Linux)

Important points for specifying the scan area (Linux)

What driver package format is supported by my Linux distribution?

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Delete a network scanner entry. (Linux)

Pre-Required Procedures (Linux)

Command List of brscan. (Linux)

Uninstall the scanner driver. (Linux)

Uninstall Scan-key-tool. (Linux)

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

My Brother machine sound level is high while scanning documents.

When I try to scan the document, the scanner application crashes. (OS X 10.11)

Download a file from the "Downloads" section and save it to Windows 8 computer.

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

Can I print from and scan to iPhone, iPod touch and iPad?

In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?

I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.

I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).

Windows 10 Support Information

When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.

Paper suitable for scanning

Changing scan settings in ControlCenter.