FAQs & Troubleshooting
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92 Results
- 1What is Brother iPrint&Scan?
- 2Your Scanner Cannot Be Detected on the Network During Installation
- 3Scanning and Other Problems
- 4Set up a Scan to Network Profile
- 5Document Jam
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Replace the Separation Pad
- 8Load a Plastic Card
- 9Wireless setup is requesting a WPS PIN to complete the setup
- 10Clean the Sensors
- 11Card Jam
- 12Acceptable Documents
- 13Replace the Pick Up Roller
- 14Reset the Usage Counters
- 15Send an Email Securely
- 16Load Documents
- 17If You Want to Check that Your Network Devices are Working Correctly
- 18Your Brother Machine Cannot Scan over the Network
- 19Wireless LAN Error Codes
- 20Load Documents Longer than Standard Size
- 21Load Standard Size Documents
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23What driver package format is supported by my Linux distribution?
- 24Configure Date and Time Using Web Based Management
- 25Clean the Scanner and Rollers
- 26Set up your Brother machine on a wireless network.
- 27Manage Multiple Certificates
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Uninstall the drivers. (macOS 10.14 - macOS 12)
- 30If You Cannot Complete the Wireless Network Setup Configuration
- 31Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 32Use TX Verification Mail
- 33How to identify your Operating System (OS).
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Restrict Scan Functions from External Devices
- 36Register an Email Address Using Remote Setup
- 37Load Business Cards
- 38Uninstall the drivers. (macOS 13 or greater)
- 39Scan Using Apple Image Capture
- 40Set Up the Brother Machine Using Remote Setup (Windows®)
- 41Change the General Settings from the Control Panel
- 42Set or Change the Setting Lock Password
- 43Set up a Brother machine and your mobile device on a wireless network
- 44Reset the network settings to the factory default.
- 45My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 46Where can I download Brother iPrint&Scan application for Mac?
- 47Update the Driver or Firmware for your Brother machine
- 48Secure Function Lock 3.0
- 49Import and Export a CA Certificate
- 50Set up a Scan to SFTP Profile