FAQs & Troubleshooting
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Latest |
27 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 104/07/2024Update the Driver or Firmware for your Brother machine
- 227/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 328/02/2024Uninstall the drivers. (macOS 13 or greater)
- 415/02/2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 510/01/2024Card Jam *
- 610/01/2024Replace the Pick Up Roller *
- 710/01/2024Replace the Separation Pad *
- 826/12/2023I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
- 930/11/2023Install the Output Tray
- 1006/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1106/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1213/12/2022How to identify your Operating System (OS).
- 1322/08/2022Configure the Scan to Email Feature (Linux)
- 1423/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1520/04/2022Uninstall the Brother Software and Drivers (Windows)
- 1614/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1724/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1811/03/2022Check the firmware version.
- 1912/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2029/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 2106/07/2020Change the brscan5 scan settings using XSane (Linux)
- 2206/07/2020Important points for specifying the scan area (Linux)
- 2306/07/2020What driver package format is supported by my Linux distribution?
- 2402/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 2506/04/2020Delete a network scanner entry. (Linux)
- 2606/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 2729/01/2019Command List of brscan. (Linux)