FAQs & Troubleshooting
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164 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2Where can I download the latest P-touch Editor for Mac?
- 3How do I transfer label or slip templates?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6How do I transfer label templates with P-touch Transfer Express?
- 7How to print in high resolution mode using an HG tape
- 8Can I print from any software other than P-touch Editor? (for Windows)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11How is the print head cleaning cassette used?
- 12I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 13(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 15Where can I find my Brother printer's serial number?
- 16Printing is not possible. (USB connection)
- 17How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18The paper settings specified from the server computer are not reflected on the client computer.
- 19(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 20How to identify your Operating System (OS) for Windows or Mac
- 21While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 22Can I set a different media width when using an OpenOffice template? (Linux®)
- 23How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 26Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 27How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 28When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 31How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33How to open the Devices and Printers window
- 34Can I directly operate my printer from a self-developed application software and print a label?
- 35Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 36I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 40Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 41Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 42How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49P-touch Editor crashes when I open it on my Mac.
- 50Print free-length labels with the set length (Linux®)