FAQs & Troubleshooting
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164 Results
- 1How do I transfer label or slip templates?
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3Can I print from any software other than P-touch Editor? (for Windows)
- 4How to print in high resolution mode using an HG tape
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7The paper settings specified from the server computer are not reflected on the client computer.
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9Printing is not possible. (USB connection)
- 10How do I transfer label templates with P-touch Transfer Express?
- 11I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15Where can I download the latest P-touch Editor for Mac?
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17How is the print head cleaning cassette used?
- 18Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (P-touch Editor5.3 for Mac)
- 23The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 26The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 27I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 28While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 29How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 30I can no longer print from my computer, even though I was able to print previously.
- 31I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 32How to identify your Operating System (OS) for Windows or Mac
- 33Some of the print options in OpenOffice do not work. (Linux®)
- 34Can my printer use TZ/TZe tapes?
- 35When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 36"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 41How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 44The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 45How do I uninstall the printer driver?
- 46How to delete the registry information and files related to the printer driver
- 47(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 48How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 49When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 50Printing is not possible. (P-touch Editor 5.0 for Mac)