FAQs & Troubleshooting
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92 Results
- 1What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2Where can I find my Brother printer's serial number?
- 3Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 4How is the print head cleaning cassette used?
- 5How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 6How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 7How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9Can I print from any software other than P-touch Editor? (for Windows)
- 10The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 11Can my printer use TZ/TZe tapes?
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 16How do I uninstall the printer driver?
- 17How to identify your Operating System (OS) for Windows or Mac
- 18Printing is not possible. (USB connection)
- 19How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20How to open the Devices and Printers window
- 21How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 22How can I print without displaying the print monitor screen?
- 23"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 24The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 25I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 26I connected multiple printers of the same model to one computer but can only print from one of them.
- 27What is the E/EL switch on the back of the P-touch labeler for?
- 28How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 29(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 30(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 32How can I print data directly from Access 2010?
- 33Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 34I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 35My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 36While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 37The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 41Can I directly operate my printer from a self-developed application software and print a label?
- 42Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 43The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 44The top and base layers of the laminated tape are misaligned.
- 45How to delete the registry information and files related to the printer driver
- 46How do I print vertical text? (P-touch Editor 5.x for Windows)
- 47I cannot start P-touch Editor Lite. [Found New Hardware Wizard] appears when connecting the P-touch labeler.
- 48P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 49How do I install a tape cassette?
- 50How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
