FAQs & Troubleshooting
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91 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 4How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 5The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7The top and base layers of the laminated tape are misaligned.
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 10I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Can I directly operate my printer from a self-developed application software and print a label?
- 13How do I change the size of the characters?
- 14How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 15Why doesn't my machine turn on when Power key is pressed?
- 16When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 17When I try to use the database function, an application error occurs.
- 18How do I reset the machine to the default settings?
- 19How do I create name badges by joining "First Name" and "Last Name" fields together?
- 20Printing is not possible. (USB connection)
- 21How do I type an uppercase letter?
- 22I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 23I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 24The driver downloaded from the website cannot be installed.
- 25How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 27How to delete the registry information and files related to the printer driver
- 28How do I print vertical text? (P-touch Editor 5.x for Windows)
- 29How do I print vertically?
- 30How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 31(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 34The label is not cut automatically. Why?
- 35I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 36I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 37How to use the Sequential Numbering function
- 38How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 40How do I type accented characters?
- 41When I press the print key, the power turns off.
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 44How to open the Devices and Printers window
- 45The tape got jammed or stuck in the printer.
- 46How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 47(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 48How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50I want to print without excess tape before the label.
