FAQs & Troubleshooting
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- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Where can I find my Brother printer's serial number?
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 16How to use a 9/64" (3.5 mm) wide tape
- 17Printing is not possible. (USB connection)
- 18How to delete the registry information and files related to the printer driver
- 19Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 20How do I uninstall the printer driver?
- 21The driver downloaded from the website cannot be installed.
- 22(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 23P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 24(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26How to open the Devices and Printers window
- 27The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 28(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29The fabric tape became detached after washing.
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 32How to use the Sequential Numbering function
- 33I can no longer print from my computer, even though I was able to print previously.
- 34How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 35How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 38How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 39Can my printer use TZ/TZe tapes?
- 40The top and base layers of the laminated tape are misaligned.
- 41I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 42I connected multiple printers of the same model to one computer but can only print from one of them.
- 43How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 44How do I create name badges by joining "First Name" and "Last Name" fields together?
- 45Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 46The tape got jammed or stuck in the printer.
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 49(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 50How to use the Numbering function (P-touch Editor 5.x for Windows)