FAQs & Troubleshooting
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85 Results
- 1How do I transfer label or slip templates?
- 2How do I type symbols?
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6How do I make a label with a barcode?
- 7Printing is not possible. (USB connection)
- 8How do I type an uppercase letter?
- 9Can my printer use TZ/TZe tapes?
- 10When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 11Where can I find my Brother printer's serial number?
- 12How do I create name badges by joining "First Name" and "Last Name" fields together?
- 13How to open the Devices and Printers window
- 14The fabric tape became detached after washing.
- 15How to delete the registry information and files related to the printer driver
- 16How to identify your Operating System (OS) for Windows or Mac
- 17How do I reset the machine to the default settings?
- 18I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 19I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 20The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 21Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 22Can I directly operate my printer from a self-developed application software and print a label?
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24The top and base layers of the laminated tape are misaligned.
- 25What type of barcodes can be printed with the P-touch machine?
- 26My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 27Why doesn't my machine turn on when Power key is pressed?
- 28When I press the print key, the power turns off.
- 29The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 30How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 31How do I adjust the tape margin?
- 32How do I transfer templates or other data from the computer to the printer?
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 34I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 35The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 36How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 37How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 39How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 40How to enter the Transfer mode
- 41I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 42Why does my machine display "CUTTER ERROR!"?
- 43P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 44How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 45I connected multiple printers of the same model to one computer but can only print from one of them.
- 46How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 47How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 48How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 49How to use a 9/64" (3.5 mm) wide tape
- 50Why does my machine display "Check Battery!" when I press the print key?