FAQs & Troubleshooting
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154 Results
- 1Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 2How do I transfer label or slip templates?
- 3How do I set the Label Peeler?
- 4How do I connect RJ printer to my computer?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7How do I install/change the RD roll?
- 8P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 9What Android™ mobile application can I use?
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12What iOS mobile application can I use?
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14How to install the rechargeable Li-ion Battery
- 15The paper settings specified from the server computer are not reflected on the client computer.
- 16How to charge the rechargeable Li-ion battery
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 19How do I transfer label templates with P-touch Transfer Express?
- 20How to connect to an AC power outlet (Optional)
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 23Installing a CA certificate
- 24How to install Brother software on a computer not connected to the Internet
- 25How to use the Paper Size Setup (for Windows)
- 26How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 27How to connect to a DC power outlet (Optional)
- 28How to identify your Operating System (OS) for Windows or Mac
- 29What do the indicator lights mean?
- 30How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 31When I print a long label or many labels continuously, printing suddenly stops.
- 32How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 33(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 34Where can I find my Brother printer's serial number?
- 35How can I connect my printer wirelessly?
- 36What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 37How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 38Creating a label with OpenOffice (Linux®)
- 39Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 40How do I uninstall the printer driver?
- 41How to delete the registry information and files related to the printer driver
- 42(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 43Print free-length labels with the set length (Linux®)
- 44I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46How do I reset network setting?
- 47Will my printer automatically turn itself off?
- 48I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 49Some of the print options in OpenOffice do not work. (Linux®)
- 50How to open the Devices and Printers window