FAQs & Troubleshooting
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173 Results
- 1How do I transfer label or slip templates?
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5How do I reset Wi-Fi® setting?
- 6How do I transfer label templates with P-touch Transfer Express?
- 7How do I insert/change the paper or label roll?
- 8Will my printer automatically turn itself off?
- 9The LED indicator or the LCD is not lit.
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14Use Remote Update to download files to your printer from an FTP server
- 15P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 16I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 17How can I connect my printer wirelessly?
- 18How do I connect the printer to my computer via Wi-Fi®?
- 19How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20What Android™ mobile application can I use?
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 23This printer is not detected when establishing a Bluetooth® connection.
- 24How do I connect RJ printer to my computer?
- 25What iOS mobile application can I use?
- 26P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 27Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 28Printing is not possible. (USB connection)
- 29Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 30Where can I find my Brother printer's serial number?
- 31What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 32How to install the rechargeable Li-ion Battery
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 34How to delete the registry information and files related to the printer driver
- 35Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 36The paper settings specified from the server computer are not reflected on the client computer.
- 37How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 38Installing a CA certificate
- 39The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 40I cannot connect my machine to the wireless network.
- 41How to connect to a DC power outlet (Optional)
- 42How to charge the rechargeable Li-ion battery
- 43I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 44Installing the LPR driver and CUPS wrapper driver (Linux®)
- 45Using the Communication Settings (for Windows)
- 46How to identify your Operating System (OS) for Windows or Mac
- 47How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 48I cannot connect my printer to a Windows 11 computer via USB.
- 49Print free-length labels with the set length (Linux®)
- 50How to use the Paper Size Setup (for Windows)