FAQs & Troubleshooting
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341 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Use Universal Print (Windows)
- 4Print on Both Sides of the Paper (Windows®)
- 5Print on Both Sides of the Paper (Macintosh)
- 6(Video) Load A4/Letter paper
- 7What is Brother iPrint&Scan?
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9The printer status is Offline or Paused.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13Faint
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17(Video) Connect telephone line and power cords
- 18A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20White lines down the page
- 21White lines, bands or ribbing across the page
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 24Manage Your Network Machine Securely Using Web Based Management
- 25Setup a Brother machine on a wireless (Wi-Fi) network.
- 26Enable the Brother machine's network interface.
- 27(Video) Unpack your Brother machine and install the toner cartridge
- 28Scan from the Brother iPrint&Scan application using Windows Phone.
- 29Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 30Reduce Printing Noise
- 31I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 32Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Paper is Jammed in the Paper Tray
- 36Curled or wavy
- 37(Video) Replace the Toner Cartridge
- 38I cannot print using my Brother machine on a wireless network (Mac)
- 39Install a Certificate on Your Brother Machine
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43What driver package format is supported by my Linux distribution?
- 44Reset the Drum Counter
- 45Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 46Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 47Use voice mail on the same line as my Brother machine.
- 48Smudges on printed pages (Poor fixing)
- 49White spots or black spots at 94 mm (3.7 in.) intervals
- 50Paper is Jammed in the Back of the Machine