FAQs & Troubleshooting
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340 Results
- 1(Video) Load A4/Letter paper
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4Use Universal Print (Windows)
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10What is Brother iPrint&Scan?
- 11Check the remaining ink or toner level (Linux)
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 15I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 18The printer status is Offline or Paused.
- 19Replace Drum
- 20Faint
- 21(Video) Replace the Toner Cartridge
- 22Cannot print after a Windows 10 update (June 2020)
- 23The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 24(Video) Set up your Brother machine
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26My printer takes a long time to start printing when using Airprint. (iOS 16)
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Send Scanned Data to an Email Server
- 29(Video) Update the Driver or Firmware for your Brother machine
- 30Print on Both Sides of the Paper (Windows®)
- 31Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 32Enable the Brother machine's network interface.
- 33My Brother machine could not be found over the network when I installed drivers on my computer.
- 34A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 35How to identify your Operating System (OS).
- 36Scan multiple pages into one file instead of each scan being saved as a separate file.
- 37White spots or black spots at 94 mm (3.7 in.) intervals
- 38Paper is Jammed in the 2-sided Tray
- 39Wrinkles or creases
- 40Confirm that a FAX I sent was received correctly.
- 41What can happen if the wrong paper is used in your machine.
- 42Install the optional lower tray
- 43Image skewed
- 44I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 45Restrict changing machine settings for users.
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Combine multiple scanned documents into a single file with PaperPort™
- 48What is AirPrint?
- 492-sided Disable or 2-sided Disabled
- 50I cannot install Brother drivers on Debian 10 or later (Linux)