FAQs & Troubleshooting
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343 Results
- 1Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3How to identify your Operating System (OS).
- 4The color of your printouts is not what you expected
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6Load and Print on Envelopes in the Manual Feed Slot
- 7Scan Using Secure Function Lock 3.0
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10What is Brother iPrint&Scan?
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12(Video) Replace the Toner Cartridge
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14Set Telephone Line Compatibility for Interference and VoIP Systems
- 15Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19(Video) Set up your Brother machine
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22Load and Print on Labels in the Manual Feed Slot
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24Print as a Poster (Windows)
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26(Video) Load an Envelope (Manual Feed Slot)
- 27The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 28Paper is Jammed Inside the Machine
- 29What is the recommended paper?
- 30What can happen if the wrong paper is used in your machine.
- 31I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 32Uneven color density across the page
- 33Paper is Jammed in the Back of the Machine
- 34I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 35Setup a Brother machine on a wireless (Wi-Fi) network.
- 36Add your Brother machine with AirPrint (macOS)
- 37I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39Paper is Jammed in the Manual Feed Slot
- 40Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 41Replace the Waste Toner Box
- 42Paper is Jammed in the Paper Tray
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 45The printer status is Offline or Paused.
- 46Replace the Belt Unit
- 47Blank page or some colors are missing.
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Load Documents in the Automatic Document Feeder (ADF)
- 50(Video) Unpack your Brother machine