FAQs & Troubleshooting
![]() |
Popular |
365 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Set up your Brother machine
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8Brother iPrint&Scan cannot find my Brother machine (macOS)
- 9What driver package format is supported by my Linux distribution?
- 10I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 12Set the Number of Rings Before the Machine Answers (Ring Delay)
- 13Wrinkles or creases
- 14(Video) Reset the Network Settings to the Factory Settings
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16Hollow print
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Forward Faxes Remotely
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21Curled or wavy
- 22Reset the Network Settings to the Factory Settings
- 23(Video) Replace the Toner Cartridge
- 24Image skewed
- 25(Video) Load Paper in the Paper Tray
- 26Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 27Adjust the Machine's Volume
- 28Set up my Brother machine to forward the received faxes to another location.
- 29White lines down the page
- 30White lines, bands or ribbing across the page
- 31White lines across the page
- 32I cannot find some options in the Print dialog box (macOS 11 or later)
- 33Set Telephone Line Compatibility for Interference and VoIP Systems
- 34Send an Email with User Authentication
- 35Load and Print Envelopes Using the MP Tray
- 36(Video) Paper is Jammed inside the Machine
- 37What can happen if the wrong paper is used in your machine.
- 38Print on envelopes, labels, or thick paper from the manual feed slot.
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 41Use voice mail on the same line as my Brother machine.
- 42Replace Drum
- 43Faint
- 44Cannot print after a Windows 10 update (June 2020)
- 45(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 46Set the Date and Time Using Web Based Management
- 47Load Paper in the Multi‑purpose Tray (MP Tray)
- 48Add your Brother machine with AirPrint (macOS)
- 49Check the remaining ink or toner level (Linux)
- 50Scan Using Secure Function Lock 3.0