FAQs & Troubleshooting
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138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5Check the Print Alignment from Your Brother Machine
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Install Starter Ink
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9What driver package format is supported by my Linux distribution?
- 10Install the Brother Mobile Connect application (for mobile device)
- 11Document Jam
- 12Telephone Line Interference/VoIP.
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Change the Print Options to Improve Your Print Results
- 15I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 16I cannot print on a wireless (Wi-Fi) network (Mac)
- 17Enable the Brother machine's network interface.
- 18Check the Print Quality
- 19(Video) Set up your Brother machine
- 20Access Web Based Management
- 21What is the default password for my BRAdmin or Web Based Management?
- 22Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 23The printer status is Offline or Paused.
- 24Improve poor print quality.
- 25What is the recommended paper?
- 26Print the Network Configuration Report
- 27I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Protect your Brother machine against unauthorised access over the network
- 30Delete print jobs from the print queue.
- 31Discover the MAC address of the Brother network card
- 32Paper Size Mismatch
- 33Printer Jam or Paper Jam
- 34Replace Ink
- 35What is the default password for my Brother machine?
- 36Cannot print after a Windows 10 update (June 2020)
- 37Check the remaining ink or toner level (Linux)
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39Sleep
- 40Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 41No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 42Cover is Open
- 43How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 44I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 45Add your Brother machine with AirPrint (macOS)
- 46Load Documents in the Automatic Document Feeder (ADF)
- 47Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 48Cannot Detect
- 49Print using only the black ink cartridge when the Color cartridges have run out.
- 50One or more of my colors are not printing (blank).