FAQs & Troubleshooting
Popular |
254 Results
- 1The printer status is Offline or Paused.
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Loading paper in the manual feed slot.
- 5My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7What is the recommended paper?
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Other Problems
- 10Install the Brother Mobile Connect application (for mobile device)
- 11How to use the PC-FAX.
- 12(Video) Load Envelopes
- 13Cannot Detect Ink Volume
- 14(Video) Scan Photos and Graphics
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16Telephone Line Interference/VoIP.
- 17(Video) Check the Print Alignment from Your Brother Machine
- 18Printer Jam or Paper Jam
- 19(Video) How to Email Print
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 22Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24Export an address book and import it to another machine
- 25Print from the Brother Mobile Connect application using the NFC function (Android™ only)
- 26Reset the Network Settings to Factory Default
- 27Print an Email Attachment
- 28I cannot print using my Brother machine on a wired network (Windows/macOS)
- 29Easy Scan to E-mail
- 30(Video) Set up your Brother machine
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32Document Jam
- 33I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 34Check the remaining ink or toner level (Linux)
- 35I cannot print on a wireless (Wi-Fi) network (Mac)
- 36Enable the Brother machine's network interface.
- 37(Video) Load Legal Size Paper in the Paper Tray #1 / Paper Tray #2
- 38My Brother machine could not be found over the network when I installed drivers on my computer.
- 39Install Starter Ink
- 40Replace Ink
- 41(Video) Change the Paper Size and Paper Type
- 42I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 43I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 44Brother iPrint&Scan cannot find my Brother machine (macOS)
- 45(Video) Scan Using Brother iPrint&Scan (Windows/Mac)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 48Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 49Change the printer driver settings (Windows)
- 50Ink Low