FAQs & Troubleshooting
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108 Results
- 1How to add a new stock from the Seagull driver
- 2How to install the Windows driver via Wi-Fi®/ wired network
- 3How to set the Direct Thermal or Thermal Transfer Print Methods
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5The left or right side of the label is not printed correctly.
- 6The label is skipped when printing.
- 7When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 8The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 9Using the CommTool (for Windows)
- 10How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 11How to skip the AUTO.BAS program only one time by directly operating the printer
- 12How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 13The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 14Printing is not possible.
- 15Memory full error occurred.
- 16The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 17The printing position of small label is incorrect.
- 18How to execute the printer configuration (Self-test) to debug
- 19How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 20How to install the Windows driver via Wi-Fi®/ wired network
- 21How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23How to load the Ribbon
- 24How to load the Media
- 25I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 26How to reset the printer settings by directly operating the printer
- 27How to adjust the cut position (For Windows)
- 28I cannot install the Windows driver.
- 29How to open the Devices and Printers window
- 30BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 31How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 32How to change the printer code page
- 33How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 34How do I reset Wi-Fi® setting?
- 35My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 36What is the Label List? (P-touch Editor 5.x for Windows)
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 39Printing the printer configuration (Self-test)
- 40The print quality is poor.
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 43The time on the printer is incorrect.
- 44How to connect the printer to your computer
- 45The printed label is wrinkled.
- 46How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 47How to update the firmware
- 48How to identify your Operating System (OS) for Windows or Mac
- 49How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 50(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)