FAQs & Troubleshooting
![]() |
Popular |
121 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How to identify your Operating System (OS) for Windows or Mac
- 5How do I install/change the RD roll?
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9Where can I find my Brother printer's serial number?
- 10What Android™ mobile application can I use?
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 13How to open the Devices and Printers window
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15The paper settings specified from the server computer are not reflected on the client computer.
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17How do I transfer label or slip templates?
- 18How to delete the registry information and files related to the printer driver
- 19(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 21How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 22The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25Printing is not possible. (USB connection)
- 26Can I directly operate my printer from a self-developed application software and print a label?
- 27(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28How do I uninstall the printer driver?
- 29How do I transfer label templates with P-touch Transfer Express?
- 30How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 31(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 34Creating a label with GIMP (Linux®)
- 35Adding a custom media size for continuous tape (Linux®)
- 36How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 38I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 39The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 40What is the Label List? (P-touch Editor 5.x for Windows)
- 41How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 42How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 43How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45How to identify the printer's firmware version
- 46The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 49When I print a long label or many labels continuously, printing suddenly stops.
- 50How do I transfer templates or other data from the computer to the printer?