FAQs & Troubleshooting
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- 1How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4Installing a CA certificate
- 5P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7How do I install/change the RD roll?
- 8How do I transfer label or slip templates?
- 9How do I reset network setting?
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11How do I transfer label templates with P-touch Transfer Express?
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16What Android™ mobile application can I use?
- 17The paper settings specified from the server computer are not reflected on the client computer.
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19Printing is not possible. (USB connection)
- 20I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 21(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 22I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 23How to identify the printer's firmware version
- 24Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 25How to install the rechargeable Li-ion battery
- 26Uninstalling the printer drivers (Linux®)
- 27Adding a custom media size for continuous tape (Linux®)
- 28Using the Communication settings (for Windows)
- 29The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 30The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 31(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 33How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35Where can I find my Brother printer's serial number?
- 36I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 37I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 38How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40Creating a label with OpenOffice (Linux®)
- 41Using the Device Settings (for Windows)
- 42"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 43The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 44How do I uninstall the printer driver?
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46The driver downloaded from the website cannot be installed.
- 47The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 49Install BRAdmin Professional 3
- 50The barcode number is not displayed below the barcode. (P-touch Editor for Windows)