FAQs & Troubleshooting
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197 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 4How do I transfer label or slip templates?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How can I install the printer driver only? (for Windows)
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10Printing is not possible. (USB connection)
- 11Where can I find my Brother printer's serial number?
- 12Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 13(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14How do I install/change the label roll?
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 17What iOS mobile application can I use?
- 18Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 19The paper settings specified from the server computer are not reflected on the client computer.
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 22Printing is not possible. (P-touch Editor5.3 for Mac)
- 23How to identify your Operating System (OS) for Windows or Mac
- 24(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 25How do I transfer label templates with P-touch Transfer Express?
- 26How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 27The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 28The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 29How to open the Devices and Printers window
- 30What Android™ mobile application can I use?
- 31P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 32How do I uninstall the printer driver?
- 33Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 34(Video) When I print many continuous labels, part of the label data is printed twice.
- 35How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 36How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 37(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39How to identify the printer's firmware version
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 43Poor print quality when printing on narrow labels. (iPrint&Label)
- 44Creating a label with OpenOffice (Linux®)
- 45(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 49How to delete the registry information and files related to the printer driver
- 50How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)