FAQs & Troubleshooting
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247 Results
- 1(Video) Load A4/Letter paper
- 2What is Brother iPrint&Scan?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6Replace Drum
- 7Replace PF Kit xx
- 8The printer status is Offline or Paused.
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12What can happen if the wrong paper is used in your machine.
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15Secure Print (Windows®)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17What is AirPrint?
- 18Wrinkled printout
- 19(Video) Set up your Brother machine
- 20(Video) Load and print an Envelope (MP Tray)
- 21Adjust color settings by using the custom setting in the printer driver
- 22Replace the Belt Unit
- 23Paper is Jammed underneath the Paper Tray
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25(Video) Connect the cord
- 26Can I print on transparencies e.g. for overhead projectors?
- 27Replace Laser
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 30Replace the Waste Toner Box
- 31Paper is Jammed Inside the Machine
- 32Check the remaining ink or toner level (Linux)
- 33How to configure multiple lower trays.
- 34Send an Email with User Authentication
- 35Enable the Brother machine's network interface.
- 36Restrict changing machine settings for users.
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Replace the Toner Cartridge
- 39Add your Brother machine with AirPrint (macOS)
- 40Cannot print after a Windows 10 update (June 2020)
- 41I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 42Load and Print Labels Using the MP Tray
- 43Curled or wavy
- 44Reduce Toner Consumption
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Load Paper in the Multi‑purpose Tray (MP Tray)
- 47Protect your Brother machine against unauthorised access over the network
- 48(Video) Unpack your Brother machine
- 49Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 50I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.