FAQs & Troubleshooting
Latest |
136 Results
- 113/06/2024My Brother machine is unresponsive.
- 228/05/2024Toner Low or Prepare New Toner Cartridge
- 328/05/2024Drum End Soon
- 422/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 507/02/2024(Video) Unpack your Brother machine
- 607/02/2024(Video) Load A4/Letter paper
- 707/02/2024(Video) Connect the cord
- 807/02/2024(Video) Replace the Toner Cartridge
- 910/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1026/07/2023Media Type Mismatch or Media Mismatch
- 1120/07/2023Check the firmware version.
- 1227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1306/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1406/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1501/06/2023Print both sides of paper or a booklet automatically
- 1601/06/2023Delete print jobs from the print queue.
- 1716/05/2023I cannot print from my computer via USB.
- 1827/03/2023"Offline" appears on the Status Monitor.
- 1927/03/2023Change the printer driver settings (Windows/macOS)
- 2027/03/2023The printer status is Offline or Paused.
- 2115/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2219/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2319/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2413/12/2022How to identify your Operating System (OS).
- 2513/10/2022Secure Print (Windows®)
- 2630/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2730/08/2022Print as a Poster (Windows®)
- 2816/08/2022Print on Both Sides of the Paper (Macintosh)
- 2909/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3028/07/2022Update the Driver or Firmware for your Brother machine
- 3126/07/2022Create or Delete Your Print Profile (Windows®)
- 3219/07/2022Print as a Booklet (Windows®)
- 3323/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3420/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3509/06/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 3631/05/2022Print on Both Sides of the Paper (Windows®)
- 3709/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3820/04/2022Uninstall the Brother Software and Drivers (Windows)
- 3914/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4001/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4310/03/2022Drum !
- 4415/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 4515/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4610/11/2021Open the Control Panel (For Windows)
- 4712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4816/07/2020Cannot print after a Windows 10 update (June 2020)
- 4906/07/2020What driver package format is supported by my Linux distribution?
- 5002/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)