FAQs & Troubleshooting
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216 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace the Toner Cartridge
- 3I cannot print using my Brother machine on a wireless network (Mac)
- 4Replace Drum
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8(Video) Load an Envelope (Manual Feed Slot)
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11(Video) Connect the cord
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13(Video) Unpack your Brother machine and install the toner cartridge
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Set up your Brother machine on a wireless network.
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18(Video) Paper is Jammed in the 2-sided Tray
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20(Video) Set up your Brother machine
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 23(Video) Paper is Jammed in the Back of the Machine
- 24(Video) Paper is Jammed inside the Machine
- 25What kind of envelopes and labels are recommended for printing?
- 26Enable the Brother machine's network interface.
- 27How to identify your Operating System (OS).
- 28Reset the Network Settings to the Factory Settings
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31What is Brother iPrint&Scan?
- 32I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 33(Video) Cannot Detect
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Print on envelopes, labels or thick paper from the Manual feed slot
- 36Add your Brother machine with AirPrint (macOS)
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Disable the APIPA protocol.
- 39Change the Language on the LCD
- 40What is the default password for my Brother machine?
- 41Export the Certificate and Private Key
- 42What is AirPrint?
- 43What is Toner Continue Mode?
- 44No Toner
- 45Cannot Detect
- 46Print both sides of paper or a booklet automatically
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Lines across the page
- 49Print the Network Configuration Report
- 50Create a Certificate Signing Request (CSR)