FAQs & Troubleshooting
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162 Results
- 1(Video) Load paper
- 2Jam Tray (1)
- 3(Video) Connect the power cord
- 4Load paper in the paper tray
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is Brother iPrint&Scan?
- 7Jam Rear
- 8(Video) Replace Toner
- 9(Video) Unpack your Brother machine
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11Can I print from or scan to Android™ Smartphone?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Jam Inside (With Video Instructions)
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15(Video) Load an Envelope (Manual Feed Slot)
- 16I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 17Jam 2-sided
- 18Toner Low or Prepare New Toner Cartridge
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 22Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 23Turn the Toner Save Mode on or off.
- 24Delete print jobs from the print queue.
- 25What can happen if the wrong paper is used in your machine.
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27(Video) Set up your Brother machine
- 28Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 29The printer status is Offline or Paused.
- 30I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 31Replace Drum
- 32Cannot print after a Windows 10 update (June 2020)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35What is Toner Continue Mode?
- 36Change the printer driver settings (Windows/macOS)
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38What is the difference between the toner cartridge and the drum unit?
- 39Add your Brother machine with AirPrint (macOS)
- 40Check the remaining ink or toner level (Linux)
- 41The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 42(Video) Update the Driver or Firmware for your Brother machine
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44What kind of envelopes and labels are recommended for printing?
- 45I cannot find some option in the Printing preferences. (For Windows)
- 46Printing/ Scanning with a mobile device
- 47What is AirPrint?
- 48How to identify your Operating System (OS).
- 49Manual Feed
- 50Drum !