FAQs & Troubleshooting
![]() |
Popular |
162 Results
- 1(Video) Load paper
- 2(Video) Replace Toner
- 3What is Brother iPrint&Scan?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Load an Envelope (Manual Feed Slot)
- 7Load paper in the paper tray
- 8Jam Rear
- 9(Video) Unpack your Brother machine
- 10Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 11Jam Inside (With Video Instructions)
- 12(Video) Connect the power cord
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14Replace Drum
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 18I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 19Toner Low or Prepare New Toner Cartridge
- 20Jam Tray (1)
- 21Turn the Toner Save Mode on or off.
- 22(Video) Set up your Brother machine
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Jam 2-sided
- 25(Video) Update the Driver or Firmware for your Brother machine
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27What driver package format is supported by my Linux distribution?
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29Change the printer driver settings (Windows/macOS)
- 30Print both sides of paper or a booklet automatically
- 31Print on envelopes, labels or thick paper from the Manual feed slot
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35I cannot find some options in the Print dialog box (macOS 11 or later)
- 36Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 37Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 39Image skewed
- 40Can I print from or scan to Android™ Smartphone?
- 41Delete print jobs from the print queue.
- 42I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 43Curled or wavy
- 44Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 45Add your Brother machine with AirPrint (macOS)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 50Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?