FAQs & Troubleshooting
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228 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5Can I print from or scan to Android™ Smartphone?
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7What is Brother iPrint&Scan?
- 8Jam Rear
- 9The printer status is Offline or Paused.
- 10Jam Duplex
- 11Jam MP Tray
- 12What is the recommended paper?
- 13I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 14Replace PF Kit xx
- 15Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 16What can happen if the wrong paper is used in your machine.
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20The print speed is slow.
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22What is AirPrint?
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24Replace Laser
- 25What kind of paper can I use?
- 26Jam Inside
- 27Turn the Toner Save mode on or off
- 28What driver package format is supported by my Linux distribution?
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Cover is Open
- 31I cannot connect to the print server using my web browser.
- 32What kind of memory can I use?
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 35I cannot print using my Brother machine on a wireless network (Windows)
- 36Use the Universal Printer Driver for PCL
- 37Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Change the printer driver settings (Windows/macOS)
- 40Fuser Error or Self-Diagnostic
- 41Toner Low or Prepare New Toner Cartridge
- 42Drum Error (Drum!)
- 43Reset the print server to the default factory settings.
- 44Open the Control Panel (For Windows)
- 45In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 46Wireless setup is requesting a WPS PIN to complete the setup
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 50Can I print on transparencies e.g. for overhead projectors?